Business Internet Banking

Setting Up Your Account To Pay Bills

Current Internet Banking customers may request online bill pay options by simply following the instructions below:

• After logging into your account, select “Contact” in the top right-hand corner of your screen. The Message Center page will appear.
• From the orange tool bar, select “New Message”.
• Complete the message section and submit your request. The message will be sent to an electronic banking specialist who will add the bill pay option to your account. A confirmation email will be sent to you upon completion.

Setting Up Payees

• Under the TSB logo, select the “Bill Payment” tab from the options across the top.
• Next select “Add Payee” from the orange tool bar.
• Enter the payee information, noting that the following fields are required: payee name, account number, address and city. If the search results in an electronic match, the system will display the information for you to select and you may add additional information at that time.
• If an electronic match is not found from the payee database, you may click on “Add Check Payee” to enter the payee information for a check payment.

Setting Up Payments

• From the “Bill Payment” tab, select “New Payment” from the options at the top. Place a check mark by the payees you wish to pay and click submit.
• Next enter the payment dollar amount, the processing date, account from which to pay from and any memo information. Note that the memo information will be transmitted with check payments only.
• When payment information is complete, select “Submit Payment”.

Editing Payments

• Click on the “Bill Payment” tab and all scheduled payments will be displayed.
• Next place a check mark by each payment you wish to edit and click on the “Edit Selected” button. You may change the amount, memo and account from which the bill is paid from this screen.
• To delete a payment, place a check mark by the payment and select delete from the drop-down options menu to the right of the payment. From the next screen click on delete.

Viewing Payment History

• While clicked on the “Bill Payment” tab, select “History” located at the top of the screen just under New Payment.
• Enter the search criteria for the payments you wish to view and click “Submit”.

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