Customer Education Center

Text Size Resize text smaller Back to default text size Resize text larger

Identity Theft Protection/Assistance

The following site link represents the input of 17 Federal agencies, including the FDIC. It sets out recommendations to prevent:

  • Identity theft,
  • To assist identity theft victims in recovering from those crimes,
  • And to prosecute and punish identity theft-related criminals.

If you believe you fall into any of the above mentioned categories please click on this link

One way to keep a watch on your personal information to ensure it's not being used to apply for credit is to purchase a credit monitoring service from one of the three major national credit bureaus. You can go to,, or to learn about their credit monitoring services. Each of these services will alert you when your credit file is accessed, and permit you to review your credit report online.

You can also get a free credit report from each of the three major credit bureaus every twelve months. Go to to get information on ordering reports by telephone, or to order them online. You can space your requests out so you get a report from one of the three bureaus every four months. You'll want to watch for credit that you don't recognize, since that will be a sure sign that someone has used your personal information to obtain credit in your name. 

Click Here for Customer Education Brochure


BBB of Great East TN (Better Business Bureau)