Convenience Services

Text Size Resize text smaller Back to default text size Resize text larger
  • TSB Super Access Checking Visa® Debit Card
  • ATM Cards
  • 24-hour Telephone Banking (865) 908-BANK (2265) or (877) 908-4872 (4TSB)
  • Direct Deposits
  • Automatic Transfers or Debits
  • Wire Transfers
  • Savings Bond Services
  • Overdraft Protection
  • No Bounce Advantage
  • Investment Sweep Accounts
  • Night Depository
  • Electronic Tax Payments (EFTPS)
  • Automated Clearing House (ACH)
  • Company Retirement Plans
  • Stop Payments
  • Verified by Visa®

Additional Services with links for more information:

Check Re-Order

Click here for our online Check Re-Order Application.

Credit Card Balances

Click here for your Credit Card Balances.

Address Change

Click here for our Address Change form.

Stop Payments

Login to TSB NetTeller Online Banking to place a stop payment. Normal Stop Payment fees apply. If you have any questions about placing a stop payment on an account, please contact us at (865) 453-0873.

No Bounce Advantage™

No Bounce Advantage TM is a special overdraft program designed to a pay inadvertent transactions when you do not have enough funds on deposit with us. The overdraft program is granted to our personal checking account customers when the eligibility requirements of the program are met. The No Bounce Advantage limit will be assigned based on the type of personal checking account you have. If you use No Bounce Advantage, an Overdraft Item Fee of $30 for each transaction and the amount of the overdraft item(s), will be subtracted from you overdraft limit. More than one Overdraft Item Fee may be imposed against the overdraft limit per day, depending on the number of transactions presented on, and other withdrawals made from, your account. The bank will notify you by mail when an overdraft occurs.

Overdraft item fees may be charged when an overdraft is created by check, in-person withdrawal, ATM withdrawal, the return items deposited by you unpaid, the imposition of service charges, the deposit of items where funds are not immediately available, or other electronic means.

Whether your overdrafts will be paid is discretionary and we reserve the right not to pay. For example, we typically do not pay overdrafts if your account is not in good standing or you have too many overdrafts.

You must bring your account to a positive balance at least every 30 days by depositing funds in excess or in the amount of the amount of the overdraft limit you hav used/utilized.

You should refer to the "No Bounce AdvantageTM disclosure for the full terms and conditions of this overdraft program. There may be less expensive alternatives available to you to cover overdrafts, for example, a link to another account owned by you at our institution. Please inquire with a customer service representative.

For more information, simply click on Contact Us and request it; we'll respond promptly

For important disclosures please click here.

Verified by Visa® for Debit Cardholders

You will no longer be required to enter your password on transactions with your debit card requiring Verified by Visa® authentication. This is a change from previous use of Verified by Visa®. If your online transaction requires further verification, a box will appear with the Verified by Visa® logo. It will require you to enter the last four digits of your SSN, expiration date and billing address zip code. Once the information is verified, the transaction will proceed through the checkout process. If you have any questions or problems regarding Verified by Visa® for your debit card, please call (865) 429-2273.