Credit Cards

Text Size Resize text smaller Back to default text size Resize text larger


Important Phone Numbers for Credit Card Assistance
During office hours - (865) 429-2273 - Mon.-Thurs. (8am-5pm) and Friday (8am-6pm)
Lost/Stolen Credit Cards (after hours) - (800) 556-5678
Credit Card Balances Website Link or call (800) 343-1548 for account balance or activation
Falcon Card Security (800) 337-3392


My TSB Credit Card Alerts Registration

Card Alerts

Receive a text message or email when your card is used.

Set custom alerts for transaction types and dollar amounts for:

  • Approaching credit line
  • Purchases over a selected amount
  • Purchases outside of selected states
  • International purchases
  • Online and phone purchase where the card is not physically present
  • Declined transaction

You may change your alert preferences at any time.

Sign up or Manage TSB Credit Card Alerts  

Credit Cards

Visa® Gold Card

The Visa® Gold Card has great options for those who want to have a card for "just in case" and emergency use. Valued Visa® Gold Card customers may also enjoy:

Premier Rewards Visa® Card

The Premier Rewards Visa® Card offers unlimited cash back rewards on qualified purchases.  Customers who plan to use this card frequently for convenience or to make large purchases will benefit from the rewards.

Secured Visa® Card

The Secured Visa® Card is for the customers who want an opportunity to establish or re-establish credit.  This could offer a convenient payment method for anyone who might otherwise not meet the criteria for approval of a credit card.

All Secured Visa® Credit Cards will be secured by funds placed in a Tennessee State Bank Personal Savings Account.  Account holder(s) named on the credit card must be identical to account holder(s) listed on the Savings Account.  The Savings Account will pay the same interest rate as paid to all savings account holders.  The funds held on deposit must be 125% of the approved credit line, and must remain on deposit during the entire term of the assignment.  For example, if the approved credit line is $400, then a security interest of $500 will be taken on the Savings Account.

Important Information for Credit Card Services