Benefits Plus

Benefits Plus®

Enjoy The Benefits of Saving Money Like Never Before!

As a Benefits Plus® Member(1) you are entitled to an exclusive program that allows you and your family to save money on products and services you use every day.

Ultimate ID® has been upgraded to Ultimate ID® Plus!

Benefits Plus® featuring Ultimate ID® Plus offers proven identity, privacy and credit security solutions. It combines advanced detection technology, real-time alerts and 24/7 support. We are excited to introduce Ultimate ID® Plus with no additional charge.

ULTIMATE ID® PLUS, Powered by IdentityForce®, a TransUnion® Brand(2)

All of the existing identity theft services PLUS the following upgrades are all included in your new plan.

• $1 Million Identity Theft Insurance
• Driver’s License Monitoring
• Social Security Monitoring
• Medical & Health Benefits Monitoring
• Credit Score Simulator
• BreachIQTM

Existing Identity Theft Services:

  • 3 Bureau Credit Monitoring
  • Instant Credit Bureau Inquiry Alerts
  • Internet Monitoring
  • Credit Score Tracker
  • Fully Managed Identity & Fraud Coverage including remediation and recovery services

Cellular Care Coverage(3)

  • Coverage is automatic and begins 30 days from the date of your Benefit Plus® enrollment
  • No additional registration is required
  • Will reimburse the costs associated with repairing your device

Cash Back Rewards(4)

  • Shop online through your Rakuten membership account to earn back with Rakuten 
  • Send Benefits Plus your quarterly "Big Fat Check" cash payout statement to receive a check for 50% more, up to $25 each quarterly payout period, up to $100 per year 
  • No minimum purchase or cash out requirements 

Health & Wellness Savings (5)

  • Prescription Discounts
  • Vision Care/Product Discounts
  • Hearing Care/Product Discounts
  • Dental Discount Plan

Personal Mobile Concierge®

  • App for iPhone and Android
  • Nearly 300,000 discount participants
  • Searches for deals nearby or by GPS location
  • eGift Cards sent immediately to your mobile device
  • Concierge services provided by live representatives

Family Benefits

  • Internet Grocery Coupon Club(6)
  • Movie Ticket and Rental Discounts
  • National Restaurant & Retailer Discounts
  • 24-Hour Emergency Road Service(7)
  • Pet Health Insurance(7)
  • TicketXpress for discounts on entertainment, sporting events, movies & more

Travel Discounts
  • Domestic & International Airline Tickets
  • Hotel and Car Rentals
  • Cruises
  • Theme Park Admissions

TSB checking and savings (excluding minor and Christmas Club) account holders may enroll to receive a complimentary trial membership to Benefits Plus®. After the 90-day trial period, your Benefits Plus® membership will continue for a Benefits Plus® membership fee of $8.00 per month (may be cancelled at any time). This fee will be automatically drafted from your account on the first statement cycle following the end of the 90-day trial period. To discontinue your membership and avoid being charged a membership fee, please visit any TSB branch any time before the end of the 90-day trial period or call TSB Operations at (865) 453-7011. 90-day trial offer is subject to change without notice. To cancel this service at any time call (865) 453-7011 or visit any branch location.

Special for Veterans offered by Tennessee State Bank 

No monthly Benefits Plus® Membership Fee to Veterans;  present DD Form 214 to TSB to receive this offer.  

Enroll Now (Secure Form to send to TSB)

More Information for the Benefits Plus Local Discounts & app downloads 

Already A Benefits Plus® Member?  

Benefits Plus Login (Opens in a new Window)


(1) The monthly Benefits Plus® Membership Fee of $8.00 will apply whether or not you activate, enroll or utilize the benefits or services available in your membership. Tennessee State Bank has selected Generations Gold, Inc., a fully independent third-party benefits provider, to provide travel and other discounted services on an exclusive basis directly to Benefits Plus® members. Tennessee State Bank has no liability for any of the providers in fulfilling their services. All liabilities, claims, damages, and demands are the sole and direct responsibility of Generations Gold, Inc. and its independent service or benefits providers. Discounts received through the program may not be used in conjunction with any other discounts. Benefits and services available through the program are subject to change without notice. Not all plans and discounts are available in all areas. Benefits and services available through the program may be subject to additional enrollment, restrictions, limitations, and/or may be for an additional fee or incur additional costs. The descriptions of benefits on this webpage are summaries only and intended for informational purposes only and do not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. You can view the complete terms, conditions, exclusions and complete program details by visiting or by calling 1.866.329.7587. Generations Gold, Inc., is not insured by any Federal Government Agency.

(2) The $8.00 monthly Benefits Plus® Membership fee applies whether or not you activate Ultimate ID® Plus and whether or not you qualify for all of its services. Ultimate ID® Plus monitoring services begin once you successfully validate your identity and complete the activation/authentication process. The primary owner and one joint owner of the account are required to each have their own email address for activation. You will receive an email with instructions on how to complete the authentication and enrollment process. If you do not complete the activation process, you will still have access to Fully Managed Identity & Fraud Coverage which includes remediation and recovery services. Ultimate ID® Plus is powered by IdentityForce®, a TransUnion® brand. Other restrictions and limitations apply and are subject to change by IdentityForce®, Inc., Generations Gold, Inc., or any other related provider. Please see the Ultimate ID® Plus Terms and Conditions at for complete details. To report an identity theft incident or for assistance obtaining your activation link, please call 844-548-0261 and speak with a dedicated Ultimate ID® Plus resolution specialist. No one can fully prevent all identity theft.

(3)Coverage is supplemental to any valid and collectible insurance or indemnity cell phone programs you may have. Coverage is for up to $600.00 per membership account per lifetime. Available to primary and joint members only. Must provide proof of ownership, cell phone must be 2 years old or less, must pay for the cellular phone bill from your TSB checking or savings account (the same account that the Benefits Plus® Membership Fee is paid from) and provide documentation. Not a replacement program; does not include theft. Submission of a claim does not guarantee coverage or coverage availability. Generations Gold, Inc. is a third party provider and has the sole right to determine whether an item is covered or change the requirements of the program at any time, refer to

(4) Visit, sign in or create new membership account, and shop online to earn cash back rewards with Rakuten. Benefits Plus members must submit a copy of the “Big Fat Check” payment from Rakuten within 30 days of receipt and can earn 50% more up to $25 each quarterly payout period, up to $100 per year.  Additional restrictions may apply. Tennessee State Bank and Benefits Plus are not affiliated, associated, authorized, or endorsed by Rakuten, its subsidiaries or its affiliates.

(5) Health & Wellness Savings is not insurance; provides discounts only. Enrollment may be required. Additional fees are associated with enrollment in the Dental Plan services. All products and services are provided by Generations Gold, Inc. and its independent service or benefits providers and may be subject to change, please see for details.

(6) Enrollment is required. Benefits Plus® pays for your membership; you pay shipping and handling and a 10% processing fee equal to the value of the coupons you order. All products and services are provided by Generations Gold, Inc. and its independent service or benefits providers and may be subject to change, please see for details.

(7) Additional fees are associated with enrollment in these services. Limits and other restrictions apply. All products and services are provided by Generations Gold, Inc. and its independent service or benefits providers and may be subject to change, please see for details

Call us at (877) 908-9872 or (865) 453-0873