Card Services Customer Information
- Lost/Stolen Debit Cards or Credit Cards - During office hours - (865) 429-2273 Mon-Thurs. (8am-5pm) and Friday (8am-6pm)
- Lost/Stolen Debit Cards (after hours) (888) 297-3416
- Lost/Stolen Credit Cards (after hours) (800) 556-5678
- Card Activation/PIN Change for Debit Cards (800) 290-7893
- Card Activation/PIN Change if customer is calling from Outside the United States (206) 624-7998
- Card Activation for Credit Cards (after hours) (800) 343-1548
- TSB FraudWatch (877) 662-8076
- Merchant Card Processing Services - Contact Tabatha Wells - (865) 908-5829
- Tennessee State Bank Credit Card Balance Website or call (800) 343-1548 for account balance or activation.
TSB Credit Card Alerts
Receive a text message or email when your card is used.
Set custom alerts for transaction types and dollar amounts for:
- Approaching credit line
- Purchases over a selected amount
- Purchases outside of selected states
- International purchases
- Online and phone purchase where the card is not physically present
- Declined transaction
You may change your alert preferences at any time.
Register your TSB Credit Card now.