Convenience Services

TSB's Convenience Services are here for you 24/7!

TSB Electronic Banking

Tennessee State Bank’s Electronic  Banking Services puts you in control of your finances, anytime, anywhere. This standard service is free to all of our personal banking and business banking customers.  Our Electronic Banking Services include Online Banking accessed through our website and Mobile Banking via the TNStateBank Mobile App.  No matter which Electronic Banking Service you prefer, we provide a modern, consistent look and feel across all your devices, simplifying how you manage your accounts and move money. Your login Credentials will be the same whether you log in from a computer or the app!

Get the Mobile Banking App: 
iPad / iPhone Users - download directly from the Apple Store (TNStateBank Mobile)
Android Users - download directly from the Google Play Store (TNStateBank Mobile)

TSB eStatements

Go paperless and save the environment with eStatements!  With TSB eStatements you can access 18 months of statements and view, print or save them to your electronic device.  The process is secure and helps protect against identity theft. 

TSB Debit Cards

Tennessee State Bank has debit cards for consumers and businesses.  A TSB Visa® Debit Card can be used anywhere Visa® is accepted.  A TSB Visa® Debit Card issued on a consumer (personal) account can earn up to 1% cash back, up to $250 a year*, on qualified non-PIN debit card purchases through CardCash™.  Register today! Then press credit to get it every day, every pay! 

*Terms & Conditions apply.  Commercial & Sole Proprietorship Accounts are not eligible for cash back rewards.    

TSB Credit Cards

Tennessee State Bank has Visa® credit card options for consumers and businesses.  For more information on how to apply for a TSB Visa® credit card, visit the Credit Cards page to check out online application options, to download and print an application and disclosure, or call our Card Services department at (865) 429-2273. 

Apple Pay®

Apple Pay® is safe, convenient and easy to use.  The TSB Debit Cards and TSB Credit Cards can both be added to your iPhone, iPad or Apple Watch to pay for purchases at any participating merchants.  Your card number is never stored on your device and card details are never shared when you use Apple Pay making it a safer and more private way to pay , and so convenient!  

Samsung Pay

Have you taken your Tennessee State Bank Visa® card digital yet? Adding it to Samsung Pay is as easy as snapping a picture of your card. TSB Debit Cards and Credit Cards can both be added to your select Samsung Mobile devices. 

Google Pay

Google Pay is a contactless payment technology that makes paying as easy as pulling out your Android phone. Users’ card information is never shared with stores because Google Pay doesn’t send their actual credit or debit card number with their payment. TSB Visa® Debit Cards and Credit Cards can both be added to your Android phone to make paying for purchases at participating merchants safer and easier!

TSB Telephone Banking (865-908-BANK) 

Banking information at your fingertips, 24 hours a day and 7 days a week at no additional cost to you!  Dial 865-908-BANK (908-2265) or toll free 1-877-908-4TSB (1-877-908-4872).  Refer to our Telephone Banking Guide for more information. 

TSB Coin Machines

Many of our branch locations have a Coinstar® kiosk that will take your loose change and give you a voucher to cash or deposit at our teller windows..  These machines are a convenience service for customers and non customers of TSB and because the machines are owned by Coinstar®, there is a 6% service charge on the total of coin counted. 

Coinstar® kiosk coin machines are at the following locations: 

  • Corporate Headquarters/Music Row Branch  - 2210 Parkway, Pigeon Forge, TN 37863 

  • Dolly Parton Parkway II Branch - 1375 Dolly Parton Parkway, Sevierville, TN 37862

  • Gatlinburg Branch - 414 East Parkway, Gatlinburg, TN 37738 

  • Newport Branch - 107 Epley Drive, Newport, TN 37821 

  • Pigeon Forge Branch - 3155 Parkway, Pigeon Forge, TN 37863

  • Sevierville Branch - 161 Forks of the River Parkway, Sevierville, TN 37862

  • Seymour Branch - 10727 Chapman Highway, Seymour, TN 37865 

  • Veterans Boulevard Branch - 1824 Veterans Boulevard, Sevierville, TN 37862

TSB Online Services

TSB also offers services that you can complete online without calling or entering a branch location:
  • Order checks
  • Check or pay TSB Credit Card Balances
  • Change your address within Online Banking or in the Mobile Banking App 
  • Place a stop payment within the Online Banking service  

Other TSB Services

TSB offers other convenient services for our customers to help make life easier with more time for the things that you enjoy:

  • Direct Deposit
  • Wire Transfers
  • Overdraft Programs
  • Sweep Transfers 
  • Automatic Funds Transfers
  • Night Depository
  • Automated Clearing House (ACH)
  • Safe Deposit Boxes1
  • Personal Tellers at Branch Offices
1NOT a deposit - NOT FDIC Insured - NOT Insured by any Federal Government Agency - NOT Guaranteed by the Bank or an affiliate of the Bank.  
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