Bill Payment

Our optional TSB OneClick™ and TSB Business BillPay-e™ can be used through Online Banking or through the TNStateBank Mobile App. To enroll for the bill payment service, click on the Bill Pay tab after signing in to Online Banking.   You can select to request enrollment on the Bill Pay page.  Our Bill Pay Service allows you to schedule payments for current, future, and recurring bills from your designated checking account(s) to Payees you choose in accordance with our agreement(Opens in a new Window).  The Bill Pay Service includes the option to pay: 

  • a company (e.g. credit card, utilities, cable) 
  • a person (e.g. friend or relative) 
The Bill Pay Service is currently offered at no cost to you.  You may also view detailed billing information, such as full pdf billing statements, for eligible payees through eBill Connect.  Bill Pay Alerts are available to set up under the Notifications tab in Bill Pay.  Alerts can be emailed or texted to your mobile device when they occur.  Support staff is available for the Bill Pay Service with a Chat Now link or you can call toll free (844)-599-6556.  Support is available Monday-Friday 7:30am - 2:00am EST.  Our TSB Electronic Banking Department staff are also available by phone at (865) 908-5779 during the hours of 8:00am - 5:00pm - Monday thru Thursday or 8:00am - 6:00pm on Friday, except Federal holidays.  Want to know more about our Bill Pay service?  View the demo(Opens in a new Window) to explain more.    
We also have Frequently Asked Questions about our bill payment service for more information.